We ship all orders within 2–4 working days using tracked delivery. Free shipping is provided on all orders over £20, under will be calculated at checkout.

Please note: due to the nature of our handmade, preservative-light products, we can only accept returns on unopened, unused items in their original packaging within 14 days of delivery.

Our products are freshly made in small batches and preserved with gentle, eco-approved preservatives.

Once opened, we recommend using them within 6–12 months to ensure maximum freshness and potency.

All our skincare is safety-assessed under UK cosmetic regulations and tested for stability, microbial safety, and performance.

That means you get the peace of mind of professional cosmetic science — with the purity of natural ingredients.

Most customers notice a difference in skin texture and hydration within 1–2 weeks. For deeper concerns like hyperpigmentation, consistency over 6–8 weeks delivers the best results.